Planning annual disbursements in the geographical area of responsibility.
Screening and assessing loan applicants.
Training clients in group dynamics, business, and credit management.
Assisting clients in the preparation of documents for their applications.
Originating loan application requests for the Credit and Operations Committee’s consideration.
Disbursing loans to qualifying clients.
Collecting all loan repayments when they fall due.
Maintaining an up to date client database, including repayments, contact information, and location.
Assisting in advanced loan recoveries.
Conducting community outreach and awareness campaigns.
Preparing reports on recoveries operations within stipulated timelines.
Resolving customer inquiries and complaints related to loan recoveries promptly and professionally.
Identifying potential risks associated with loan recoveries and recommending mitigation strategies.
Monitoring performance of the loan portfolio in arrears, to ensure timely identification of problem loans and implementing appropriate strategies to improve loan recoveries.
Implementing and monitoring the activity recovery plan and recovery budget, ensuring all recoveries activities are executed efficiently and within budgetary limits.
